Privacy • Transparency • Trust
Your journey begins with trust.
At Trans-Himalayan Odyssey, respecting your privacy is just as important as planning a safe and unforgettable ride through the Himalayas. This Privacy Policy explains how we collect, use, store and protect your personal information whenever you visit our website or travel with us.
Privacy Policy
We collect only what we need, protect what you share, and never sell your personal information.
Whether you're simply browsing our website or booking a Himalayan motorcycle expedition, we believe you deserve complete transparency about how your information is handled. This policy explains exactly what data we collect, why we collect it and how it is safeguarded.
Information We Collect
Depending on how you interact with Trans-Himalayan Odyssey, we may collect personal information necessary to provide our services and operate our motorcycle expeditions safely.
- Full name
- Email address
- Telephone or WhatsApp number
- Country of residence and nationality
- Passport details (where required for permits)
- Driving licence information
- Emergency contact details
- Travel insurance information
- Booking and payment details
Website Analytics
Like most websites, we automatically collect anonymous information such as browser type, device information, pages visited and general website usage statistics to help improve your browsing experience.
How We Use Your Information
We collect only the information necessary to provide a safe, enjoyable and professionally organised motorcycle expedition. Your personal information is never used for purposes unrelated to your booking or enquiry.
Your information may be used to:
- Process tour bookings and confirmations.
- Arrange Inner Line Permits and other government documentation where required.
- Reserve hotels, campsites and other accommodation.
- Coordinate motorcycle allocation and logistics.
- Communicate important updates before, during and after your expedition.
- Respond to enquiries and customer support requests.
- Improve our website, services and overall customer experience.
- Comply with applicable legal and regulatory obligations.
Our Commitment
We never collect unnecessary personal information. Every piece of information requested has a specific operational, safety or legal purpose.
Payment Security
We understand the importance of protecting your financial information. Payments made to Trans-Himalayan Odyssey are processed using trusted and secure payment providers.
We do not store complete debit card, credit card or online banking information on our servers.
Payment information is handled only for the purpose of processing bookings and is managed through secure payment gateways that employ industry-standard encryption technologies.
Secure Transactions
Whenever possible, payments are processed through recognised payment platforms that use SSL encryption and additional fraud protection measures to safeguard your financial information.
When We Share Information
Trans-Himalayan Odyssey respects your privacy. We do not sell, rent or trade your personal information to advertisers, marketing companies or unrelated third parties.
In order to operate your expedition successfully, limited information may be shared with trusted partners directly involved in delivering your tour.
- Hotels, guesthouses and camps.
- Authorised motorcycle fleet providers.
- Government authorities for permit processing.
- Emergency medical providers when required.
- Payment processing providers.
- Professional transport or logistics partners.
Each partner receives only the information necessary to perform their specific service.
We Never Sell Your Data
Your personal information is never sold or shared for advertising purposes. Respecting your privacy is one of our core principles.
Keeping Your Information Safe
We take reasonable technical, administrative and organisational measures to protect your personal information against unauthorised access, misuse, alteration or accidental loss.
Access to customer information is limited to individuals and service providers who require it to organise and operate your expedition.
While we strive to maintain high security standards, no website or electronic storage system can guarantee absolute security. We therefore encourage users to protect their own devices and use secure internet connections whenever submitting personal information online.
Security First
We regularly review our operational procedures to ensure that your personal information remains protected throughout your interaction with Trans-Himalayan Odyssey.
Cookies & Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use our website and help us continually improve our services.
Cookies are small text files stored on your device that allow certain website features to function correctly and help us analyse visitor behaviour anonymously.
- Remember your website preferences.
- Improve website performance.
- Understand visitor behaviour and page popularity.
- Identify technical issues.
- Provide a smoother browsing experience.
We do not use cookies to collect sensitive personal information or to identify you individually without your consent.
Managing Cookies
Most web browsers allow you to manage, disable or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of this website.
Your Rights
Depending on your country of residence, you may have certain rights regarding the personal information we hold about you.
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information where legally permitted.
- Withdraw consent for marketing communications.
- Request a copy of the information we hold about you.
- Object to certain types of data processing where applicable.
We will respond to legitimate privacy requests within a reasonable timeframe and in accordance with applicable privacy laws.
Need Assistance?
If you wish to exercise any of your privacy rights, simply contact us using the details provided at the end of this policy. We will be happy to assist you.
How Long We Keep Your Information
We retain personal information only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, including managing bookings, complying with legal obligations and maintaining appropriate business records.
Once personal information is no longer required, it is securely deleted or anonymised where practical.
Responsible Data Management
Our goal is to retain only the information genuinely required to operate our business responsibly while respecting your privacy.
Links to Other Websites
Our website may occasionally contain links to external websites, social media platforms or third-party services for your convenience.
Please note that Trans-Himalayan Odyssey is not responsible for the privacy practices, security or content of websites operated by third parties.
We encourage you to review the privacy policies of any external websites before providing personal information.
External Services
Visiting a third-party website through one of our links is entirely at your own discretion and subject to that website's own policies and terms.
International Travellers
Trans-Himalayan Odyssey welcomes riders from around the world. By using our website or booking one of our expeditions, you acknowledge that your information may be processed in India where our business operates.
Regardless of where your information is processed, we remain committed to protecting your privacy and handling your personal information responsibly.
Our Promise
Whether you are travelling from Europe, North America, Australia or elsewhere, we apply the same high standards of privacy and confidentiality to every guest.
Changes to this Privacy Policy
As our services, website and legal obligations evolve, we may occasionally update this Privacy Policy to reflect those changes.
Any revisions will be published on this page together with an updated effective date. We encourage visitors to review this policy periodically to stay informed about how we protect your personal information.
Last Updated
This Privacy Policy was last updated on 29 July 2026.
Questions About Your Privacy?
If you have any questions regarding this Privacy Policy, your personal information or the way we handle your data, we are always happy to help.
Please contact us using contact us button.
Privacy Matters
Adventure begins with trust.
Thank you for placing your confidence in Trans-Himalayan Odyssey. Whether you're planning your first Himalayan ride or returning for another unforgettable journey, we remain committed to protecting your privacy every step of the way.
Contact Us ↗ Ride beyond the map. Privacy beyond expectations.